By using Kambio Turno, the hotel fully accepts these Terms of Service. If you do not accept these terms, you may not use the service.
Kambio Turno is a SaaS platform for digital shift handover management in hotels. The service includes an operational kanban board, calendar view, shift notes, an AI agent, and PDF export.
The hotel subscribing to the service is the data controller for data entered into the platform and assumes full responsibility for:
It is expressly forbidden to enter into the platform: credit card data, banking data, identity documents, health data, sensitive personal data of guests, or any information that is not strictly operational.
Kambio Turno is not liable for:
Kambio Turno's maximum liability is limited to the monthly subscription amount paid by the hotel.
The service is offered on a monthly, auto-renewing subscription basis. Payments are processed by our provider Paddle.com, which acts as Merchant of Record: Paddle is responsible for billing, collection, and the tax obligations related to the sale. Invoices are issued by Paddle on behalf of Kambio Turno.
14-day free trial. Every new subscription starts with a 14-day free trial. No charge is made during this period. The hotel may cancel at any time during the trial, from Settings or by writing to michelangelo@kambioturno.com, with no payment required.
At the end of the trial: if the subscription is not cancelled, the first charge is automatically applied on day 15, and the subscription renews monthly from that point onward.
Once billing has started: the hotel may cancel at any time from Settings or by contacting support: cancellation stops future renewals, but no refund is issued for the period already billed and in use.
Service outages: in the event of a prolonged outage attributable to Kambio Turno (see section 4), a proportionate service credit will be considered at Kambio Turno's discretion.
Before disputing a charge: if the hotel believes a charge is incorrect, please contact us before opening a dispute with your bank or with Paddle — in most cases the issue is resolved directly and more quickly.
Kambio Turno strives to ensure the highest possible availability of the service, without offering formal uptime guarantees. Any planned interruptions will be communicated in advance whenever possible.
The Kambio Turno platform, its code, design, and brand are the exclusive property of Michelangelo Melis. Data entered by the hotel remains the property of the hotel.
Kambio Turno reserves the right to modify these terms with 30 days' notice via email to the address provided at registration.
These terms are governed by Italian law. The Court of Cagliari has exclusive jurisdiction over any dispute.
For any question: michelangelo@kambioturno.com